Naga77's Privacy Policy

0Introduction

Welcome to Naga77. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide while using the Naga77 platform.

Naga77 is a trusted online gaming platform for members in Bangladesh. We believe that respecting members' privacy is a core responsibility of any accountable platform. That is why our Privacy Policy is written in plain, straightforward language so every member can understand it for themselves.

By registering on the Naga77 platform or using any of our services, you are deemed to have read and agreed to this Privacy Policy. If you have questions about any part of this policy, please contact our support team.

1What Information We Collect

Naga77 collects certain information to provide members with the best possible service. This information falls into three main categories — what you provide directly, what is collected automatically while using the platform, and what is received from third parties.

Directly Collected Information:

Automatically Collected Information:

• Device type, operating system, and browser information.
• IP address and approximate geographical location.
• Login times, game history, and transaction records on the platform.
• Cookie and session data (see the Cookie Policy section for details).

2How Your Data Is Used

Naga77 uses the information it collects for the following purposes. Each use is clearly defined and determined with your best interests in mind.

• Account Management: Your basic information is used for registration, login, and identity verification.
• Payment Processing: Mobile banking details are verified to ensure deposits and withdrawals are processed securely.
• KYC Verification: Identity documents are used to verify account legitimacy and prevent fraud.
• Customer Support: Registered mobile numbers and email addresses are used for support and communication purposes.
• Personalized Experience: Your gaming preferences are analyzed to suggest relevant offers and bonuses.
• Security Monitoring: Login and transaction data are analyzed to detect suspicious activity.
• Legal Obligations: Data may be disclosed to authorities as required by applicable law.

3Our Security Measures for Data Protection

Naga77 uses industry-standard security technology to protect your privacy. Our security framework is structured across the following layers:

• SSL/TLS Encryption: Every page load and data transfer is secured with 256-bit SSL encryption.
• Secure Servers: All data is stored in secure, internationally certified data centers and backed up on a regular basis.
• Two-Factor Authentication (2FA): OTP verification is required when logging into your account.
• Firewall & DDoS Protection: Advanced firewalls are in place to prevent unauthorized access and cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Password Hashing: Your password is never stored in plain text — it is always kept in encrypted form.

4Data Sharing Policy

Naga77 never sells your personal information to third parties. However, data may be shared in limited and specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals.
• Technology Partners: Technology providers that support platform operations only receive the data necessary to perform their services.
• Legal Authorities: Information may need to be disclosed to relevant authorities in the case of a court order or legal obligation.
• Preventive Measures: Anonymous data may be shared with agencies responsible for detecting money laundering or fraud.

In all cases, third parties are contractually bound to comply with Naga77's privacy standards and may not use the data received for any other purpose.

5Your Data Rights

As a Naga77 member, you have the following rights over your own personal information:

6Cookie Policy

Cookies are used to improve the functionality of the Naga77 platform and personalize your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain active login sessions and ensure security. Without these, the platform will not function properly.
• Functional Cookies: Used to remember your language preference, game settings, and interface preferences.
• Analytics Cookies: Anonymous statistics are collected to understand which parts of the platform are used most.
• Cookie Controls: You can disable all non-essential cookies at any time through your browser settings.

7Data Retention Period

Naga77 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Retained for legal purposes throughout the active account period and for 5 years after closure.
• Transaction Records: Retained for up to 7 years for financial dispute resolution and legal compliance.
• Gaming History: Retained for up to 2 years from the date of last activity.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain active for up to 1 year.
• Support Conversations: Retained for 2 years for support reference.

8Minor Protection

Naga77 is an adults-only platform. Registration by anyone under the age of 18 is strictly prohibited. We actively take the following measures to protect minors:

• Age verification is mandatory at the time of registration.
• The KYC process verifies your National ID or Birth Registration Certificate.
• In suspicious cases, additional proof of age may be requested.
• If an underage account is identified, it will be immediately closed and the balance refunded.

9Privacy Policy Updates

Naga77 may update this Privacy Policy as needed. For any significant changes, we will:

• We will send SMS notifications to your registered mobile number.
• We will display a pop-up notice when you log in to the platform.
• We will update the "Last Updated" date at the top of this page.

Updated policies take effect 14 days after publication. If no objection is raised within that period, you will be considered to have accepted the new policy. To raise an objection, please contact support.

10Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Response Time: Within 72 hours at most
• Support Hours: 24/7 Active